The blindingly obvious point about a phone interview is that no one can see you, so talking here about Non-verbal communication may seem odd!
The reality though is that more than half of our normal understanding of a conversation is non-verbal. Therefore, you need to work hard to ensure you are fully understood by the interviewer. You can have a huge impression by thinking about your posture, smile and voice.
Body Language matters
Even though you are on the phone, your voice changes depending on your body. If you are slouching, it can easily be conveyed through the call. So there are two top tips:
- Stand or sit upright
Smiling might sound odd, but it has two benefits. First, you project that ‘happiness’ to the person on the other end of the call. Second, you get a feedback loop to yourself which tells your body you are happy.
If you have not watched it before, I would strongly recommend you look at Amy Cuddy’s TED talk on the power of body language.
It is the 2nd most watched TED talk ever and has been viewed more than 50 million times! While some have refuted her claims, her key messages are that your body language helps to project a meaning to others, and reinforces your own self-beliefs.
In short: use your body language in a phonecall, as if you were meeting a person face-to-face. It will help you and them.